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Families of Spinal Muscular Atrophy Advancing Research. Supporting Families. Balancing Life's Tough Times. Please note that your login for the forums is different than for the main FSMA website.
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Log in| Families of Spinal Muscular Atrophy Forum Index |
| Login and Registration Issues |
| Why can't I log in? Have you registered? Seriously, you must register in order to log in. If you have registered and validated your registration via the email you received, and you are sure of your user name and password, and still can't log in, please email the Forum Administrator for help. Back to top |
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| Why do I need to register at all? You must register and log in to post. Anyone may view the postings except in private areas. It only takes a few minutes to register. Once you register it's easy to see all posts since your last visit. Back to top |
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| Why do I get logged off automatically? If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc. Back to top |
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| I've lost my password! Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time. Back to top |
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| I registered but cannot log in! First check that you are entering the correct username and password. If they are correct then one of two things may have happened: if you clicked the I am under 13 years old link while registering then you will have to follow the instructions you received via email. If this is not the case then maybe your account still needs activating. Check your email for a message with instructions - you should have received this email within a few minutes of registering. If you have not received the email, first check your spam folder for it, then check that the email address you gave was valid. If you are still having problems please contact the forum administrator. Back to top |
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| I registered in the past but cannot log in anymore! The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered.) Try registering again or contact the forum adminstrator for help. Back to top |
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| My password doesn't work! The most usual problem is mixing up capitals and lower case letters. Password are case-sensitive. See also the above question on Lost Passwords. Back to top |
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| Should I use my real name as my user name? You may if you wish. To change your user name contact the Forum Administrator. Back to top |
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| User Preferences and settings |
| How do I change my settings? All your settings (if you are registered) are stored in the database. To alter them click the Profile link (generally shown at the top of pages but this may not be the case). This will allow you to change all your settings. Back to top |
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| The times are not correct! The time displayed is GMT - the time in London, England. This is 5 hours ahead of Eastern US standard time, 4 hours ahead of Eastern US daylight savings time. Back to top |
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| How do I show an image below my username? Add an avatar (personal image) through your user profile. There are many to choose from; unfortunately this can't currently be an image you provide. Back to top |
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| Posting Issues |
| How do I post a topic in a forum? Easy -- click the relevant button on either the forum or topic screens. You may need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list) Back to top |
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| How do I edit or delete a post? Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post (sometimes for only a limited time after it was made) by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied. Back to top |
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| How do I email another user? Send your message to forums@fsma.org - and put TO USER so-and-so in the subject of the email - and your message will be relayed to that user, who can then reply to you directly. We ask that you do this only if necessary (for example to talk about equipment exchange) so that everyone can benefit from the discussion. After the user has responded to you, you will have each others contact information - please do not send further correspondence through the administrator. Back to top |
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| How do I create a poll? Creating a poll is easy -- when you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the board administrator Back to top |
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| How do I edit or delete a poll? As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll Back to top |
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| Why can't I access a forum? Some forums may be limited to certain users or groups. To view, read, post, etc. you may need special authorization which only the forum moderator and board administrator can grant, so you should contact them. Back to top |
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| Why can't I vote in polls? Only registered users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate access rights. Back to top |
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| Formatting and Topic Types |
| What are Smileys? Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether. Back to top |
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| Can I post Images? Yes, see instructions under Attachments below. Back to top |
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| What are Announcements? Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator. Back to top |
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| What are Sticky topics? Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum. Back to top |
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| What are Locked topics? Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons. Back to top |
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| User Levels and Groups |
| What are Administrators? Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums. Back to top |
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| What are Moderators? Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material. Back to top |
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| What are Usergroups? Usergroups are a way in which board administrators can group users. Each user can belong to several groups (this differs from most other boards) and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc. Back to top |
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| How do I join a Usergroup? To join a usergroup click the usergroup link on the page header (dependent on template design) and you can then view all usergroups. Not all groups are open access -- some are closed and some may even have hidden memberships. If the board is open then you can request to join it by clicking the appropriate button. The user group moderator will need to approve your request; they may ask why you want to join the group. Please do not pester a group moderator if they turn your request down -- they will have their reasons. Back to top |
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| How do I become a Usergroup Moderator? Usergroups are initially created by the board administrator who also assigns a board moderator. If you are interested in creating a usergroup then your first point of contact should be the administrator, so try dropping them a private message. Back to top |
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| phpBB 2 Issues |
| Who wrote this bulletin board? This software (in its unmodified form) is produced, released and is copyrighted phpBB Group. It is made available under the GNU General Public License and may be freely distributed; see link for more details Back to top |
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| Why isn't X feature available? This software was written by and licensed through phpBB Group. If you believe a feature needs to be added then please visit the phpbb.com website and see what the phpBB Group has to say. Please do not post feature requests to the board at phpbb.com, as the Group uses sourceforge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for features and then follow the procedure given there. Back to top |
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| Whom do I contact about abusive and/or legal matters related to this board? You should contact the administrator of this board. If you cannot find who that is, you should first contact one of the forum moderators and ask them who you should in turn contact. If still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all. Back to top |
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| Attachments |
| How do I add an attachment? You can add attachments when you post a new post. You should see a Add an Attachment form below the main posting box. When you click the Browse... button the standard Open dialogue window for your computer will open. Browse to the file you want to attach, select it and click OK, Open or doubleclick according to your liking and/or the correct procedure for your computer. If you choose to add a comment in the File Comment field this comment will be used as a link to the attached file. If you haven't added a comment the filename itself will be used to link to the attachment. Two attachments are allowed per post - contact the Forum Administrator if you have problems. The forum administrator sets an upper limit for filesize, defined file extensions and other things for attachments on the board. Be aware that it's your responsiblity that your attachments comply with the boards acceptance of use policy, and that they may be deleted without warning. Please note that the boards owner, webmaster, administrator or moderators can not and will not take responsibility for any loss of data. Back to top |
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| How do I add an attachment after the initial posting? To add an attachment after the initial posting you'll need to edit your post and follow the description above. The new attachment will be added when you click Submit to add the edited post. Back to top |
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| How do I delete an attachment? To delete attachments you'll need to edit your post and click on the Delete Attachment next to the attachment you want to delete in the Posted Attachments box. The attachment will be deleted when you click Submit to add the edited post. Back to top |
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| How do I update a file comment? To update a file comment you'll need to edit your post, edit the text in the File Comment field and click on the Update Comment button next to the file comment you want to update in the Posted Attachments box. The file comment will be updated when you click Submit to add the edited post. Back to top |
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| Why isn't my attachment visible in the post? Probably the file extension is not allowed on the forum, but most image formats should work. Please note you must be logged in to view attachments too. Contact the Forum admnistrator for help. Back to top |
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| Why can't I add attachments? The most usual reason is your file is too big (greater than 140K.) If you have read these FAQ and still need help contact the Forum Administrator. Back to top |
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| Why can't I view/download attachments? You must be logged in to view attachments. Also, some files are too large so they are listed as links. Click 'Download' - or contact the Forum Administrator. Back to top |
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| Who do I contact about illegal or possibly illegal attachments? You should contact the administrator of this board. If you cannot find who this is you should first contact one of the forum moderators and ask them who you should in turn contact. If you still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all. Back to top |
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